Answers to Common Questions
Before reaching out, browse through our FAQs for quick solutions to your concerns.
WhatsRay is a complete cross-platform WhatsApp CRM and marketing tool that helps businesses manage conversations, automate customer engagement, and run marketing campaigns through WhatsApp developed by Raybeam Digital - A Meta Certified Tech Provider
WhatsRay is designed for businesses of all sizes — from freelancers and startups to large enterprises — who want to scale customer communication on WhatsApp.
Not at all. WhatsRay features an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps suitable for all users.
WhatsRay is accessible on all modern web browsers and optimized for desktop, tablet, and mobile use.
Yes, WhatsRay uses the official WhatsApp Business API, ensuring reliability, security, and full compliance with WhatsApp’s policies. This solution was developed by Raybeam Digital - Sri Lanka's first Meta Certified Company and a Meta Certified Tech Provider
WhatsRay allow you to connect your existing WhatsApp or a new WhatsApp account to the platform to offer WhatsApp CRM tools, message automation, contact segmentation, multi-agent inbox, campaign analytics, and many more!
Yes. WhatsRay paid plans allow you to connect and manage multiple numbers from one central dashboard.
Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.
Yes. Our support team is available via email and support tickets on the platform. Paid Plan clients receive priority support and a dedicated account manager.
Absolutely. We use industry-standard encryption, regular audits, and secure cloud infrastructure to ensure your data is protected. WhatsRay is also fully GDPR-compliant.
WhatsRay offers three plans: Starter (basic features), Pro (advanced tools + multiple users), and Enterprise (custom solutions and dedicated support).
Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.
Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.
If you exceed your plan’s limit (such as number of messages, contacts, or users), you will receive a notification with options to upgrade or purchase additional usage packs.
Yes. You can access and download all invoices and billing history directly from your WhatsRay account under the “Billing” section.
Get Started with WhatsRay Today
Whether you're a startup or a growing business, WhatsRay gives you everything you need to scale your communication
