WhatsApp Business app
A straightforward option for a small business handling chats in the app.
- Answer customers from the app
- Basic greeting and away messages
- Good when one person owns the inbox
Built in Sri Lanka. Powered by the official WhatsApp Business API
Run customer conversations together.
Connect your business WhatsApp number to WhatsRay. Reply as a team, send approved campaigns, and automate common questions — all from one place.
No coding needed to use WhatsRay. Your customers keep chatting on WhatsApp as usual.
WhatsRay is your team workspace
Meta provides the WhatsApp Business API connection
The API, simply explained
What is the WhatsApp Business API?
It connects your WhatsApp number to business software. WhatsRay turns that connection into tools your team can use without writing code.
- 01
Your WhatsApp number
Customers message your business as they normally do.
- 02
Meta’s Business API
The official connection delivers those messages to WhatsRay.
- 03
WhatsRay
Your team replies, assigns chats, automates answers, and sends campaigns.
One number. A whole team. Read the plain-English API guide
Which one fits?
WhatsApp Business app or WhatsRay?
If one person can manage every conversation on a phone, the app may be enough. When the work grows, the Business API and WhatsRay give your team more room to operate.
Business API + WhatsRay
A shared workspace for teams, campaigns, and automation.
- Multiple teammates manage one inbox
- Assign chats and keep customer history
- Send approved campaigns and build flows
Already on the WhatsApp Business app? Keep your number. Connect the number you use in the app: it keeps working on your phone, and its chats show in WhatsRay too.
Business-initiated messages require approved templates. Meta message charges may apply. Understand the rules and costs
Product Tour
Real WhatsApp tools for daily customer conversations
Manage inbox replies, broadcasts, contacts and automations from one web dashboard built around the official WhatsApp Business API.
- Unified inbox for WhatsApp customer replies
- Broadcast campaigns with delivery and response tracking
- Chatbot flow builder for automated replies
- Contacts, tags, templates, short links and team roles
One inbox for your team
Every WhatsApp chat in one place, with formatting, read ticks and who sent what.
Broadcast campaigns
Send an approved template to thousands and see what was sent, delivered and failed.
Chatbots and flows
Build automatic replies with buttons, messages and hand-offs on a visual canvas.
AI assistant that replies for you
Answers common questions from your business info, day or night. Your team can take over any chat.
Smart chat assignment
Flows hand new chats to the right agent, by turn or to whoever has the fewest open chats.
Contacts and tags
Organise customers with tags and lists, then reach the right people in one go.
Platform
Everything works better together.
One workspace for inbox, contacts, campaigns and automation, so nothing gets lost between tools.
A little automation.
A lot more time.
Flows welcome customers, answer common questions and hand chats to your team, day or night.
Campaigns you can check
before they go.
Pick a template and an audience, review it for real recipients, send yourself a test, then watch delivery live.
An AI that replies for you.
Answers common questions from your business info. Take over any chat in a tap.
The right agent, every time.
New chats go to whoever is next, or to whoever has the fewest open chats.
Know the person, not just the number.
Contacts, tags and history keep every reply personal.
Also included
- Business hours and away replies
- Saved replies
- WhatsApp forms
- Marketing opt-in with STOP and START
- Short links and a website chat button
- Sinhala phonetic typing
Why use the official API?
A supported connection to WhatsApp business messaging
Daily sending limits that grow with your quality rating
Approved templates for business-initiated messages
High-Volume Message Queues
0
Businesses onboarded
Instant
Auto-replies
0
Automated availability
Local
Sri Lankan team and support
Getting Started
From sign-up to first campaign
No coding is needed to use the dashboard. Connection and template approval times may vary.
Have these ready
- A Facebook login that is an admin of your business in Meta Business Suite. You can create the business during setup.
- Your WhatsApp number: the one you use in the WhatsApp Business app, or a new number that isn’t on WhatsApp.
- A card for Meta’s message charges. Meta bills these directly, separate from your WhatsRay plan.
01
Create your account
Sign up and connect your WhatsApp Business number. WhatsRay guides you through the setup steps.
02
Bring in your contacts
Import from a spreadsheet or sync from your existing tools, then organize everyone into segments.
03
Set up automation
Build a welcome flow or FAQ chatbot in the visual builder — it starts working the moment you publish it.
04
Launch your first campaign
Send a broadcast, watch delivery and replies roll in live, and let your inbox take it from there.
Pricing
Try it free for a month. Grow at your pace.
Every plan has the shared inbox, campaigns and the official API. Plans differ on numbers, team, contacts and automation.
Your total cost has two parts: a WhatsRay software plan and any applicable Meta message charges. Understand Meta message costs
Monthly
Yearly
Save up to 28%
Free
Get started for free to explore the product
LKR
0for 1 month
Free trial, no card needed.
Start free trial1WhatsApp number
1Team member
250Contacts
5Campaigns
512 MBMedia storage
-
Includes
- Shared inbox and contacts
- 3 templates, 1 automation flow
- Campaign review and delivery tracking
Pro
Advanced tools to manage customers, automate replies, and grow faster.
LKR
4,500/month
48,000/year
Billed monthly. Just LKR 4,000 a month, billed yearly.
Choose Pro3WhatsApp numbers
3Team members
1,000Contacts
50Campaigns
5 GBMedia storage
-
Everything in Free, plus
- 10 templates, 5 automation flows
- Short links and website widgets
- Priority support
Scale
Everything you need to manage high-volume conversations, empower your team, and scale without limits.
LKR
7,500/month
65,000/year
Billed monthly. Just LKR 5,417 a month, billed yearly.
Choose Scale5WhatsApp numbers
10Team members
10,000Contacts
UnlimitedCampaigns
7.5 GBMedia storage
-
Everything in Pro, plus
- AI bots that reply for you
- Welcome message
- Interactive messages
- Unlimited templates, 10 automation flows
The free trial lasts one month and lets you message up to 250 contacts in total (not per day). Then choose a paid plan to keep going. WhatsApp message charges from Meta are billed separately.
Pay for your plan in rupees by card or bank transfer. You can turn auto-renewal off at any time under Subscription in your dashboard.
Not available for dating, crypto, gambling, lending, adult or alcohol businesses. See the full list
Compare every feature
| Feature | Free | Pro | Scale |
|---|---|---|---|
| WhatsApp numbers | 1 | 3 | 5 |
| Team members | 1 | 3 | 10 |
| Contacts | 250 | 1,000 | 10,000 |
| Templates | 3 | 10 | Unlimited |
| Automation flows | 1 | 5 | 10 |
| Campaigns | 5 | 50 | Unlimited |
| Short links | — | 3 | Unlimited |
| Website widgets | — | 3 | Unlimited |
| Media storage | 512 MB | 5 GB | 7.5 GB |
| Welcome message | — | — | |
| AI bots | — | — | |
| Interactive messages | — | — |
FAQ
Answers to common questions
Quick answers about WhatsRay, our plans and WhatsApp’s own rules.
WhatsRay is a team workspace for WhatsApp. Connect your business number to reply as a team from one inbox, send approved campaigns, and automate common questions with flows and AI bots. It is built in Sri Lanka by Raybeam Digital, a Meta Business Partner.
Any business that talks to customers on WhatsApp, from a one-person shop to a team of agents. Your business must follow WhatsApp’s Business and Commerce policies, so some businesses (such as dating, crypto, gambling, lending and alcohol) can’t use it. The full list is on the sign-up page.
Not at all. WhatsRay features an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps suitable for all users.
WhatsRay is accessible on all modern web browsers and optimized for desktop, tablet, and mobile use.
Yes. WhatsRay uses the official WhatsApp Business API from Meta. WhatsRay is developed by Raybeam Digital, a Meta Business Partner.
Yes, in most cases. When you connect, choose “A number I use in the WhatsApp Business app”. The number keeps working in the app on your phone, and its chats show in WhatsRay too. You can also connect a new number that isn’t on WhatsApp yet.
A shared team inbox, chat assignment, labels and notes, campaigns with approved templates, a flow builder for menus and automatic replies, AI bots, contacts with lists and tags, short links, a website chat button, and reports. Connect the number you already use in the WhatsApp Business app, or a new one.
Yes. WhatsRay paid plans allow you to connect and manage multiple numbers from one central dashboard.
Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.
Yes. Customers on a paid plan get quick support on weekdays (Monday to Friday) by support ticket, email or WhatsApp. Support is not available around the clock. On the free trial, the Help Center, the User Guide and Ask WhatsRay AI in your dashboard answer most questions.
Absolutely. Customer data is encrypted, access is limited to your team, and we follow the WhatsApp Business data policies.
WhatsRay offers three plans: Free (to explore the product), Pro (advanced tools for growing teams) and Scale (for high-volume teams).
Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.
Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.
Plans limit WhatsApp numbers, team members, contacts, templates, automation flows and campaigns. They don’t limit how many messages you send. When you reach a limit, you can upgrade to a bigger plan at any time from your dashboard. There are no add-on usage packs.
Yes. You can access and download all invoices and billing history directly from your WhatsRay account under the “Billing” section.
The free trial lasts one month and needs no card. You can message up to 250 contacts in total during the trial. This is a total for the trial, not a daily allowance. To keep going after the month, choose a paid plan.
Meta charges per message, by type (marketing, utility, authentication or service) and the customer’s country. Meta bills these directly to the card on your WhatsApp account, separately from your WhatsRay plan. Each number gets 1,000 free service messages a month. The Help Center has the current Sri Lanka rates and a cost estimator.
Ready to bring your conversations into one place?
Join 600+ businesses already running support, sales and marketing on WhatsRay.